Activision Blizzard converts all US-based QA employees to full-time, elevated pay



Activision Blizzard will convert all its U.S.-based momentary and contingent high quality assurance (QA) positions to full-time jobs, the corporate introduced Thursday. Practically 1,100 employees will turn into full-time Activision Blizzard workers, upping pay to not less than $20 an hour and permitting QA employees entry to bonuses and full advantages.

Activision Publishing chief working officer and Blizzard Leisure head Mike Ybarra shared the information with employees Thursday.

“Throughout Activision Blizzard, we’re bringing extra content material to gamers throughout our franchises than ever earlier than,” an Activision Blizzard spokesperson stated in an assertion emailed to Polygon. “In consequence, we’re refining how our groups work collectively to develop our video games and ship the absolute best experiences for our gamers. We’ve bold plans for the long run and our High quality Assurance (QA) staff members are a crucial a part of our improvement efforts.”

The conversion of all U.S.-based QA employees to full-time employment will increase Activision Publishing’s whole full-time workforce by 25%. An Activision Blizzard spokesperson stated that each Activision Publishing and Blizzard Leisure will proceed to make use of “exterior accomplice assist” for QA employees when “workload spikes and exceeds the staff’s bandwidth.”

Activision Blizzard offered the 2 emails to employees to Polygon:

E mail to AP U.S. workers from Josh Taub, Chief Working Officer, Activision Publishing

From: Josh Taub

Topic Line: Replace to QA


Over the last two years, Name of Responsibility has expanded and advanced. Our improvement cycles have gone from an annual launch to an “at all times on” mannequin. In response to higher engagement, we’ve elevated our dwell providers enterprise throughout all platforms. Our choices now embody season passes, operators, and the superior content material obtainable in our shops. We’ve additionally grown our workforce and assist throughout our studios, together with thrilling new plans on cellular.

In mild of those modifications, and as we glance to our bold plans for the long run, we’re additional refining how our improvement groups work collectively. QA is, and continues to be, crucial to our improvement success. We’ve superb QA groups in place that work laborious to make sure our gamers have the absolute best gaming experiences – thanks!

I’m happy to announce that we’re changing all US-based momentary and contingent QA employees to full time workers (FTEs). We’re growing their hourly fee to a minimal of $20/hr and offering entry to full firm advantages, and they are going to be eligible to take part within the firm’s bonus program.

This modification follows the conversion of almost 500 momentary and contingent employees to everlasting full-time workers at Activision Publishing’s studios, and different ongoing conversions which have taken place up to now few months.

As Name of Responsibility evolves, we anticipate intervals the place the workload will fluctuate and exceed our expanded staff’s bandwidth. With this in thoughts, we’re including further assist for our staff from exterior companions. This can be a long-standing studio and trade apply that can give us extra flexibility and capability to assist the enterprise wants and allow our inner groups to give attention to the outcomes that the majority influence our enterprise.

Collectively, we’ll change the sport and take Name of Responsibility to the following stage.


E mail to Blizzard workers from Mike Ybarra, Head of Blizzard

From: Mike Ybarra

Topic: Delivering Blizzard High quality: QA Full Time Conversions

Hello Blizzard,

We’ve shared with a lot of you the thrilling experiences we’re bringing to gamers in 2022 and past. There’s a lot occurring throughout our groups – and that is only the start of our renewed focus in placing our groups and gamers on the forefront of every part we do.

Our potential to ship nice video games on the “Blizzard high quality” stage our gamers anticipate is significant to making sure we exceed participant expectations. Over the past 6 months, I’ve had the chance to pay attention and interact with members of our QA staff and we’ve had a number of conferences the place I outlined my philosophy about contract/full-time roles. I need to thank everybody who helped educate me and expressed their views on how we are able to make Blizzard the very best player-focused sport studio. Everyone knows QA is integral to our success in making certain the absolute best gameplay experiences.

A while in the past QA management began shifting their strategy to staffing the staff, changing extra momentary and contract employees (TEAs) to full-time workers (FTEs), and utilizing companions to assist short-term spikes in workload. In the present day, this shift in strategy is culminating in a conversion of the entire remaining U.S.-based TEAs/contractors in QA – greater than 90 individuals throughout Irvine, Austin and Albany – to FTEs. We’re additionally growing the minimal hourly fee for QA to $20/hour, and they are going to be eligible for our bonus program and elevated advantages.

We’ve superb QA expertise, and I’m very completely satisfied to make this variation in order that we are able to focus and ship for gamers across the globe. You probably have any questions, please attain out to me, your HR accomplice or Wladia Summers.

Thanks in your suggestions and serving to us make this variation.



The 1,100 new full-time positions are on high of the 500 new full-time workers transformed final yr. On the time, nonetheless, 20 momentary employees throughout Activision Blizzard studios have been advised their contracts weren’t included — 12 of which labored on Name of Responsibility: Warzone at Raven Software program. This kicked off a strike that finally led to Raven Software program’s QA union push with the Communication Employees of America. The group, known as Sport Employees Alliance, had the assist of 78% of eligible employees, however Activision Blizzard declined to acknowledge the union. That group is now awaiting a choice with the Nationwide Labor Relations Board earlier than shifting towards an official union vote. Throughout that listening to, union leaders accused the corporate of “union-busting.”

It’s unclear at the moment how Activision Blizzard’s QA growth will influence Raven Software program’s unionization effort.

QA has been traditionally mischaracterized as an unskilled division throughout the online game trade. In August, Activision Blizzard QA employees advised Polygon that QA contract cycles created a system that made it laborious for employees to advance or really feel secure of their careers, on high of the low pay and intense crunch. Upping pay minimums throughout the board to $20 per hour, in addition to largely eliminating the contract construction, is a win for the employees who’ve been combating for change inside the firm.

Replace (3:12 p.m. EDT): After publication, Bloomberg Information reported that Raven Software program QA employees wouldn’t obtain the identical raises. Activision Blizzard confirmed this in a press release emailed to Polygon: “As a consequence of our authorized obligations beneath the Nationwide Labor Relations Act, we can not institute new pay initiatives at Raven at the moment, as a result of they’d be new sorts of compensation modifications.”

The Activision Blizzard spokesperson additionally stated that the QA conversion “doesn’t have any relation to the petition pending at Raven studio. The Raven state of affairs is proscribed to Raven.”

Replace (3:44 p.m. EDT): Communications Employees of America secretary-treasurer Sara Steffens offered the next assertion to press relating to the QA conversion:

Make no mistake, all credit score for Activision Blizzard’s newest transfer to offer all momentary and contingent QA staff members full-time employment and a elevate ought to go to the employees who’ve been organizing, mobilizing and talking out.

It’s particularly galling then that Activision has excluded Raven Software program QA employees, who’ve been on the forefront of this effort, from these advantages. The corporate’s assertion that the Nationwide Labor Relations Act prevents them from together with Raven employees is clearly an effort to divide employees and undermine their effort to kind a union (Sport Employees Alliance – CWA). Activision’s disingenuous announcement is additional proof of the necessity for employees to have a protected voice on the job. We strongly urge Activision Blizzard to rectify this example and respect Raven QA employees’ protected proper to arrange beneath the regulation.