On this planet of software program, six months is an eternity.
Heck, have a look at how a lot has occurred over the previous six months since Android 12 got here into the universe. Google began after which completed a hefty 0.1-style replace that lays the groundwork for vital large-screen enhancements to the Android expertise. And it is now properly into the general public improvement part of its subsequent massive Android model, Android 13 — which is the quickly forming launch on most people’ minds at this level.
And but, loads of individuals out within the land o’ Android are by some means nonetheless ready for final 12 months’s Android 12 replace to reach on their extraordinarily current, not-even-remotely-budget-level telephones.
That is why I began doing these Android Improve Report Playing cards some 6,942 years in the past — as a result of from a median phone-owner’s perspective, there’s actually no method to know what’s gonna occur six months after you purchase a tool and the way properly the producer is definitely gonna help it.
Possibly I am simply old school (and/or outdated, normally), however that does not sit properly with me. You are the one paying good cash for a chunk of know-how. You need to have the context it’s worthwhile to make an informed and knowledgeable determination about which product is best for you — not only for the primary few weeks that you simply personal it however for the complete two- to three-year interval that you simply’re more likely to carry it round.
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This 12 months’s a barely unusual one. One in every of Android’s longest standing core device-makers is not within the image, a few new contenders are getting ready to moving into the sector, and atypical patterns are popping up left and proper with among the most sometimes constant (for higher or for worse) gamers within the Android sport.
Regardless of all of that, although, information does not lie. And goodness gracious, do that 12 months’s numbers converse volumes.
Now that we’re six months previous the launch of Android 12, it is time to step again and have a look at who’s making upgrades a precedence and who’s treating ’em as an afterthought. Solely you’ll be able to determine how a lot this information issues to you (trace: It oughta matter — loads), however whether or not you discover post-sales software program help to be a prime precedence or an irrelevant asterisk, you need to be armed with all the info that empowers you to make totally knowledgeable future shopping for choices.
So with out additional ado, right here it’s.
(Need the total nitty-gritty on how these grades have been calculated? Yow will discover an in depth breakdown of the formulation and each aspect taken into consideration on the very finish of this text.)
- Size of time for improve to achieve present flagships: 16 days (58/60 factors)
- Size of time for improve to achieve previous-gen flagships: 16 days (29/30 factors)
- Communication: Glorious (10/10 factors)
The Android 12 rollout was a barely atypical one for Google — informed ya it was a bizarre 12 months! — in that the corporate’s supply of the newest and best Android software program did not coincide with the software program’s launch.
Most of the time, Google begins its Pixel rollouts on the similar time a brand new Android model is introduced. This 12 months, we noticed an ungainly hole of simply over two weeks between when Android 12 was on the market, in uncooked code kind, and when anybody was truly in a position to apply it to a functioning telephone.
Nonetheless, 16 days is a wonderfully cheap period of time to attend, and Google was crystal clear from the get-go about when its present Pixel telephones may count on the replace to reach. It additionally managed to get the replace to Pixel homeowners properly forward of anybody else within the Android ecosystem despite that slightly-later-than-usual begin.
(For the needs of this evaluation, by the best way, it is the begin of a rollout — to a flagship telephone mannequin within the U.S. — that counts, as you’ll be able to examine in additional element right here.)
What’s most spectacular, although, is the truth that Google treats all of its telephones as equals — that means even for those who personal a previous-gen gadget or a lower-priced Pixel “a” mannequin, you get main updates like Android 12 concurrently the current-gen flagship telephone homeowners. That is a pointy distinction to the best way each different device-maker handles its lineup, and it is the best way issues very a lot ought to be.
And whereas Google’s common “rolling out in waves” asterisk at all times applies to a sure diploma, with some Pixel homeowners not receiving the software program on that very first day, Android 12 made its method to all supported Pixel gadgets inside an affordable period of time and with out the necessity for any further communication past the corporate’s preliminary announcement.
For the usual caveat right here: Positive, we may argue that Google has a novel benefit in that it is each the producer of the gadgets and the maker of the software program — however guess what? That is a part of the Pixel package deal. And as an individual buying a telephone, the one factor that basically issues is the expertise you obtain.
And as common, the outcomes let you know all there may be to know: Google’s telephones are with out query essentially the most dependable method to obtain ongoing updates in a well timed method on Android. Google’s the one firm that makes an specific assure about improve deliveries as part of its gadgets’ buying package deal, and it is completely the one one which constantly delivers on that entrance, 12 months after 12 months.
- Size of time for improve to achieve present flagships: 65 days (52/60 factors)
- Size of time for improve to achieve previous-gen flagships: 95 days (24/30 factors)
- Communication: Good (7/10 factors)
Persevering with our “bizarre 12 months” theme, Samsung’s within the midst of a transition with its gadget lineup and thus which fashions take advantage of sense to deal with as precise flagships. In 2021, Samsung made it clear that the once-flagship-level Notice line was out of the image and that it was viewing its foldable Fold mannequin as the way forward for its flagships — an equal, in the interim, to the first Galaxy S model.
So for our current-gen evaluation, we’ll have a look at a mix of the Galaxy S21 and the Galaxy Z Fold 3, because the two have been framed as equal in flagship footing within the 2021 product launch cycle.
In 2020, although, it was a barely completely different story. At that time, the Notice was nonetheless current and handled as an equal to the Galaxy S line in its flagship-level standing. And the folding telephones have been nonetheless extra of an experiment and fewer of a mainstream entity. So 2020 will comply with our earlier mannequin of treating a mix of the Galaxy S and Galaxy Notice mannequin of the second because the co-flagship telephones for the 12 months, and it will possible be the final 12 months the place such a mix happens.
With all of that being mentioned, Samsung did decently properly this go-round — a noticeable tick up from its surprisingly poor displaying with Android 11 final 12 months, although nonetheless not fairly the story of pure glory you would be led to consider from the entire barely misguided headlines surrounding each Samsung rollout.
For its official grade, Samsung got here in at simply over two months for bringing Android 12 onto its current-gen U.S. flagships — however bear in mind, that is an common of the corporate’s efficiency with its two co-flagship merchandise. For the Galaxy S21, it was truly a 44-day wait, whereas with the Z Fold 3, it was a far much less commendable 86-day supply delay.
As common with Samsung, it is on the previous-gen flagships the place issues actually take an unlucky flip. The corporate got here in at 95 days — greater than 1 / 4 of a 12 months — for bringing Android 12 to its Galaxy S20 and Galaxy Notice 20 telephones. (The timing for the 2 was fairly darn shut: 96 days and 93 days, respectively.) It is not a horrible consequence, comparatively talking, nevertheless it actually is not nice.
Nonetheless, it marks Samsung’s finest scores and quickest efficiency with Android improve supply up to now. In reality, this 12 months is the primary time Samsung has ever crept down into double-digit territory with its improve timing; in each different 12 months since I have been analyzing this, its supply instances have been properly into the triple digits of days.
One other space the place Samsung noticed vital enchancment is in its communication, which has historically been a significant weak level of the corporate’s Android improve operation. Usually, Samsung makes no effort in anyway to speak with its clients about its improve course of or what could be anticipated alongside the best way.
This 12 months, fortunately, that modified: The corporate truly launched a selected breakdown of which telephones it was planning to improve and when! Granted, it did not achieve this till properly over a month after Android 12 got here out, and it shared the information solely inside a limited-access Samsung Members app versus publishing it publicly in a manner that’d be more likely to attain extra individuals — therefore the not-quite-perfect communication rating — nevertheless it’s nonetheless a large leap ahead and one we are able to solely hope turns into the brand new norm.
All in all, it is a optimistic story for Samsung this cycle. It is too quickly to inform whether or not the brand new developments will stick or whether or not we’ll see one other return to mediocrity within the subsequent 12 months or two, as has occurred with Samsung earlier than — however for now, hey, we’ll take it.
- Size of time for improve to achieve present flagships: 75 days (52/60 factors)
- Size of time for improve to achieve previous-gen flagships: 167 days (19/30 factors)
- Communication: Mediocre (5/10 factors)
It is a bizarre 12 months for OnePlus normally proper now, as the corporate works by means of a merger with Chinese language telephone model Oppo and figures out its focus for the longer term. From canceled telephones to ill-considered software program strikes (and subsequent undos), it has been a little bit of a bumpy and at instances awkward transition.
Nonetheless, amidst all of that, the corporate truly managed to maneuver in the best route with its Android improve deliveries. Following an embarrassingly unhealthy cycle with Android 11, OnePlus pushed its efficiency again in the best route with an Android 12 rollout for its current-gen OnePlus 9 collection flagship 75 days after the software program’s launch and for its previous-gen OnePlus 8/8T collection flagship 167 days after.
To be clear, these numbers are nothing to have a good time, particularly on the latter entrance. Taking practically half a 12 months to get present software program to your top-of-the-line telephone from one launch cycle earlier — a telephone a number of your top-paying clients nonetheless carry — is totally unacceptable.
Nevertheless it’s not less than an enchancment from final 12 months, even when it is not fairly again to the place OnePlus was with its improve deliveries the 12 months earlier than that.
And it is actually a greater story than the subsequent firm on our record.