Background: Established in 1979, Community Options was one of many first firms to launch within the DNS registry enterprise. Although it began out as a know-how consulting firm targeted totally on programs programming companies, the corporate shortly grew and expanded into different areas, IPO-ing in 1997.Over time, this Washington, D.C. metro space group has withstood quite a few acquisitions, together with the latest acquisition in 2011 by Internet.com, a takeover that price $405 million and 18 million shares.
Beginning Worth: $3.79
Go to On-line: https://www.networksolutions.com/
Overview Abstract & Scores
Community Options was a superb one-stop net service supplier. Sadly issues do not do properly after Internet.com’s took over the corporate in 2011.
Community Options Options
We advocate the next internet hosting options who’re searching for an reasonably priced and dependable choice.
Community Options Merchandise
Although Community Options is most identified for its area registration companies, the group additionally supplies a myriad of net companies, together with web site improvement, on-line advertising companies, e mail internet hosting options, and webhosting companies.
Area Title Registration
The total-scale area internet hosting companies present greater than 50 totally different extension choices, together with the usual .com, .web, and .biz extensions, in addition to state and country-specific origin extensions, amongst others.
The scalable value chart provides area registrations for as little as a one-year time period with choices by means of a 100-year registration – value breaks are given for lengthier registration phrases. Some extensions, comparable to .biz, .com, and .information come free with a one-year registration with the annual bundle, although in fact different charges and prices are related.
E mail Options
Community Resolution’s e mail options are actually scalable to satisfy the wants of everybody from the only proprietor to the company enterprise and everybody in between.
Probably the most fundamental stage, Skilled E mail, consists of 25 GB of cloud storage per account, spam and virus safety, entry by means of an web connection, and compatibility together with your favourite e mail shopper for pricing at simply $1.75 monthly. The mid-tier choice, Skilled E mail Plus, supplies 80 GB cloud storage with shared calendars; duties; and contacts, shared doc administration, and hassle-free administration with Community Options’ managed servers for as little as $4.99 per mailbox monthly. Subsequent, Cell E mail capable of synchronized and supply real-time entry to Community Options webmail or Outlook® e mail, calendars and contacts at anytime and anyplace. And the top-tier plan, the Microsoft® Hosted Change, begins at $9.99 monthly per mailbox and helps an entire Workplace Outlook® expertise, ActiveSync® and BlackBerry® mobility, and built-in enterprise continuity and catastrophe restoration.
Within the web site design enviornment, Community Options provides a couple of choices to create and launch a web site in simply moments.
You’ll be able to customise your new web site design, improve your current web site or create a singular emblem design for your corporation along with the professional workforce.
Internet Internet hosting
However, as ever, my fundamental curiosity lies within the supplier’s internet hosting capabilities. Upon touchdown on Community Options’ webpage, I’m instantly greeted by a clear interface with straightforward to know pricing with straightforward to learn options comparisons. I see two internet hosting choices: Cloud internet hosting and WordPress.
Cloud Internet hosting
For these simply began use webhosting, you’ll be able to go for the bottom bundle at $3.79 monthly with 15 GB disk house for 1 web site. You additionally get 5 e mail packing containers and enterprise LLC formation.
If you’re utilizing for private web sites, you’ll be able to go for Important bundle, $9.96 monthly with 300 GB disk house for 3 web sites. It consists of 1000 e mail packing containers, area title, SiteLock (Malware scanning) and likewise enterprise LLC formation.
Skilled bundle is right for entrepreneurs and freelances. It begins at $34.95 monthly with limitless disk house for 10 web sites. It consists of limitless e mail packing containers, SiteLock Premium (Malware scanning and auto malware elimination) and identical options of Important bundle.
If you’re enterprise proprietor, Premium bundle is your best option and it begins at $40.78 monthly with identical options of Skilled bundle. As well as, you may get SSL certificates that make your life simpler.
WordPress Internet hosting
The WordPress internet hosting is obtainable in three totally different ranges: Entrepreneurs, Rising Enterprise and Professionals.
Entrepreneurs internet hosting begins at simply $7.99 monthly and serve for 1 WordPress web site. It consists of 50 GB of storage, 10 e mail packing containers, on-demand cloud backup and free area.
Rising Enterprise internet hosting begins at $13.98 monthly and serve for 3 WordPress web site. It consists of 100 GB of storage, 25 e mail packing containers, multisite administration, on-demand cloud backup, free area and SSL.
Professionals internet hosting begins at $18.98 monthly and serve for five WordPress web site. It consists of 200 GB of storage, 50 e mail packing containers, multisite administration, on-demand cloud backup, free area and SSL.
1. Room to Develop; On the spot Account Activation
For my part, Community Options appears to supply most of the options that organizations must solidly host their web sites.
The moment set-up instruments are key for customers who need to have a internet hosting account instantly without having to attend for verifications, validations, and different pre-set-up necessities. I like the simple scalability from fundamental internet hosting to superior or VPS internet hosting inside the identical supplier.
1. Horrible Server Administration and Buyer Service
Moreover, there are some key service considerations, beginning with the horrible server administration – there’s a identified situation with lack of backups and server upgrades.
Past that, Community Options is understood for overselling the host – although they actually are usually not the one ones to do it. The group, sadly, has a really dangerous fame for customer support – search the online and one can find clients constantly complaining about sluggish response occasions and ineffective help workers.
2. Internet 2.0 Takeover
Notably, throughout the Internet.com takeover in 2011, Internet.com laid off greater than half of Community Options’ authentic workers, which explains why the criticism rats have steadily risen over the previous a number of years.
It’s unlucky as a result of there are some redeeming elements to Community Options’ internet hosting and different companies – nonetheless, on this case, the negatives outweigh the positives. Crucial factor to efficiently working your web site is to efficiently stick with it and working reliably, constantly, and shortly – and, sadly, I simply don’t really feel assured that Community Options can ship on these necessities.
3. Too A lot Overselling
Although it does boast 99.9% uptime, the customer support points and overselling the host are enormous points that the corporate wants to handle.
What occurs in that 0.01 p.c of downtime if in case you have questions?
Or if the web site creation instrument isn’t working proper and you’ll’t get your web site up in any respect – who will show you how to? It is advisable to search for a internet hosting supplier who is ready to present the identical nice customer support and response occasions that your shoppers count on of you.
The next is from WHSR customer Barry Tuber. Barry has a shopper whose web site is hosted on Community Options, underneath IP 22.214.171.124 and the next is his e mail (unedited) despatched to us on March 17, 2015.
Community Options broke my shopper’s web site, and will not/cannot repair it.
My shopper, who’s a non-profit, had an previous Entrance Web page primarily based web site on a Home windows shared host at Community Options, that for some cause they paid for the internet hosting charges 10 years prematurely.
We constructed them a brand new WordPress primarily based web site, and once I requested Community Options if that might run okay on their Home windows host, they mentioned “certain”, then “perhaps not”, then “strive it and see”, then “properly, you’d higher change to a Unix host”, then “we’ll allow you to out of the present internet hosting plan”, then “we cannot allow you to out of the present internet hosting plan, however we’ll allow you to change the ten yr credit score to a Unix plan”.
So the shopper agreed to get the Unix internet hosting, we copied the previous web site over, and we requested Community Options to flip factor over to Unix. They mentioned they might try this final Wednesday, and so they modified one thing which left the positioning completely unavailable (with an unsightly 403 error web page). First they mentioned it might take 24-48 hours for the area to resolve, then they mentioned one thing was damaged with the internet hosting setup and they’d get again to us in 24-48 hours. It’s now 6 days later and the positioning remains to be damaged.
The final shopper earlier than this one who hosted at Community Options had a shared server go down with a disk error. The positioning was down for a few days, and when it got here again Community Options might solely restore it from an previous backup, so the shopper misplaced greater than a day of paid transactions that they both needed to reconstruct from bank card exercise, and copies of emails, or in some circumstances utterly misplaced.
I don’t and would by no means advocate that any shopper host their website at Community Options.
*The screenshot of the ticket in NS help space (despatched by Barry).
Verdict: Do I Suggest Community Options Internet hosting?
The reply is NO – a giant no. Horrible customer support, unreliable internet hosting servers, absurd cancellation coverage – Community Options is the typical internet hosting firm you need to keep away from to guard your self.
Community Options Options And Comparisons
In case you haven’t seen – we don’t advocate Community Options and have rated them 1.5 stars. They’re one of many lowest rated firms in WHSR’s historical past attributable to a lot of horrible enterprise practices (extra about this later).
In case you had been contemplating Community Options, I strongly advocate you to rethink. As a substitute, take a look at GreenGeeks or HostPapa. Not solely that they’re cheaper evaluate to Community Options, additionally they supply higher pace and security measures – that are necessities for right this moment’s enterprise web sites.
- Environmental friendly- 300% inexperienced internet hosting (trade’s prime)
- Wonderful server efficiency: Rated A in all exams
- Selection of 4 server areas
- Handy and newbies pleasant
- Shared internet hosting begins at $2.95/month (March 2022)
- Study extra in our GreenGeeks evaluation or go to GreenGeeks
- Strong server efficiency + good dwell chat help
- Free web site migration for first-time clients
- Beneficiant server sources provides
- WHSR customers get unique 70% low cost – shared internet hosting begins at $2.95/mo (March 2022)
- Study extra in our HostPapa evaluation or go to HostPapa
Extra Low cost Internet hosting Providers
Additionally, in case you might be working on a good finances, here is a listing of least expensive net hosts (under $5/mo) you’ll be able to think about.